Frequently Asked Questions
1. Are your products made from real wood?
Yes. All NaturaForma products are crafted from 100% FSC-certified solid wood or sustainably sourced veneer, ensuring durability and environmental responsibility.
2. Do your products contain harmful chemicals or finishes?
Absolutely not. We use low-VOC, water-based finishes that are safe for both humans and pets. Our materials meet or exceed EU and U.S. safety standards.
3. Is assembly required?
Most of our furniture is tool-free or requires minimal assembly. Each product comes with a clear step-by-step guide. Assembly time usually ranges from 10–30 minutes.
4. Can I return an item if I change my mind?
Yes. We offer a 7-day no-questions-asked return policy. Items must be returned in their original packaging and in unused condition.
Please review our [Return Policy] for full details.
5. Do you ship internationally?
Yes, we offer worldwide shipping. Shipping times and fees may vary depending on your location. You can view estimates at checkout.
6. How do I track my order?
Once your order is shipped, you will receive an email with a tracking number and live status updates. You can also track your order in your account dashboard.
Only The Best For Your Home
Naturaforna
100% FSC certified solid wood to ensure the sustainable operation of forests;
Non-toxic and low VOC coating to give you and your family the safest breathing environment;
Modular design Flexible combinations to satisfy diversified home scenarios;
Lightweight packaging + Carbon Neutral Transportation to minimize the carbon footprint.